01 / History

About D.L. Shipping Services

One clearance desk in 2006. The whole file today.

Est. 2006Gandhidham

In 2006, a young man set up a customs clearance business in Gandhidham. That desk became D.L. Shipping Services, today an integrated logistics office with its own team, vehicles and warehouses, still clearing files the way it did on day one: personally.

Understanding how supply chains actually break, we brought every logistics requirement under one roof: sea, air, road and rail freight, customs clearance and storage. A customer holds one file, not five vendor relationships.

Founded
2006
Years at the customs house
20
Base
Gandhidham, Kutch
Standing
Licensed Custom House Agent
Team receiving keys in front of new trucks with a congratulations bannerFleet handover · Keys received
Truck chassis lined up in the yardThe yard · Chassis lined up
Customs copy
02 / Principles

Three mantras the management works on

  1. 01

    Partnering with the principals

    We work as partners, not vendors, long-term relationships built on trust and mutual understanding in every dealing.

  2. 02

    Add value in operations

    A good impression is not built by a strong start; it is built by solving the small problems a customer actually faces. It's our problem until it is no longer yours.

  3. 03

    Reinventing

    Market conditions and customer requirements keep changing. Everyone here, senior, middle and junior, is expected to change with them.

In a services business, price and quality stop differentiating anyone , service does. We hold that the difference is made in every small interaction, handled with a warm and kind touch.

03 / Mission & vision

Mission

  • Maintain good business relations
  • Stay profitable and grow sustainably
  • Truly understand our clients and their needs
  • Offer transportation solutions that fit
  • Reduce overheads, raise efficiency
  • Be co-operative, with clients and authorities alike

Vision

A comprehensive range of export-import services, reaching any corner of the world, built on hard work, expertise, commitment and confidence.

“Work efficiently, effectively, with constant care.”

The central theme of D.L. Shipping Services
04 / Management

The desk behind the licence

The people behind the licence have been clearing files at Kandla, Mundra and Ahmedabad since 2006. Full profiles of the founder and management team are being prepared with the office.

05 / Declaration

Send us your next shipping bill.

Share the route, cargo and weight, a quote comes back from the Gandhidham office, not a call centre.